Privacy policy

Kaldi, located at Jan van Krimpenweg 7k, 2031 CE Haarlem, is responsible for the processing of personal data as shown in this privacy statement. Kaldi uses your personal data to make shopping as quick and easy as possible. Kaldi ensures that the personal information you provide is treated confidentially. Kaldi coffee & tea and Kaldi Mobile are part of Kaldi.

Contact details:
kaldi.nl
Jan van Krimpenweg 7k
2031 CE Haarlem
023 - 20 02 132

Personal data that we process
Kaldi processes your personal data because you use our services and/or because you provide this data to us yourself.

Below you will find an overview of the personal data that we process:

• First and last name
• Address details Telephone number
• Email address
• Bank account number

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@kaldi.nl and we will delete this information.

For what purpose and on what basis we process personal data
Kaldi processes your personal data for the following purposes:

• To process your payment
• To send you our newsletter and/or advertising brochure
• To be able to call or email you if this is necessary to perform our services To inform you about changes to our services and products
• Offering you the option to create an account
• Delivering goods and services to you
• Kaldi analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.
• Kaldi also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

How long we retain personal data
Kaldi does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties
Kaldi only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
Kaldi uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Kaldi uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

When you first visited our website, we already informed you about these cookies and asked for your permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Viewing, modifying, or deleting data
You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Kaldi, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization specified by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@kaldi.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Social Security Number (SSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Kaldi would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Kaldi takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or send an email to info@kaldi.nl.

Questions about our privacy policy? Please contact us:
www.kaldi.nl
Jan van Krimpenweg 7k
2031 CE Haarlem, Netherlands
Telephone number: 023 - 20 02 132